Try one or all of the following options in this order until the problem is solved:
- In some phones the data connection (4G, 5G) overlaps with the WiFi. So if this happens make sure the data connection is off.
- Turn the WiFi option on your phone/desktop off, and then on again.
- Turn the modules off, and then on again.
If the problem still occurs, please contact us right away through our contact form. We’re always happy to help!